Our customer support team is ready to assist you with any questions or concerns you might have.
📞 Call Us Now: +1-805-236-0916Having trouble with a recent purchase? Our team can help resolve payment or order issues quickly.
Need help accessing your Afterpay account or resetting your password? We're here to assist.
Questions about your payment schedule, due dates, or payment methods? Get answers now.
Afterpay splits your purchase into four equal installments, due every two weeks. Your first payment is due at the time of purchase, with remaining payments automatically charged to your chosen payment method. You can also make payments early through your Afterpay account.
If a payment is unsuccessful, Afterpay will send you a reminder and attempt to process the payment again. If still unsuccessful, late fees may apply. Please contact our customer service at +1-805-236-0916 if you need assistance.
Return the item directly to the retailer according to their return policy. Once the retailer processes your return and notifies Afterpay, your payment schedule will be adjusted or canceled accordingly.
Orders may be declined for various reasons including insufficient funds, unusual account activity, or reaching your spending limit. For specific details about your declined order, please contact our customer service team.